I had not heard of “Compassion Research” before reading an article in Forbes about Facebook’s new ‘dislike’ button. At first I thought, “What a lot of hoopla over a silly button”. But, I’m the first to acknowledge the powerful emotional connection people have with Facebook and it started me thinking about how we might be building that connection with the solutions we develop at NMS. I’d never really thought of whether or not I was being compassionate when I was writing code a